It depends on where you are. Processed orders will take 3-15 business days to arrive, being 3-7 working days in Europe and 5-15 days for the rest of the world. Delivery details will be provided in your confirmation email.
Unfortunately issues with the delivery service, parcels being delivered to the wrong address or going missing can happen occasionally, especially during peak times like Black Friday or Christmas.
First Steps: Check the tracking information on our shipping partner's website - it often can explain where your parcel is. Generally you'll be able to locate the parcel quickly by checking this information.
Second step: If this does not help to locate your parcel, email us at firstname.lastname@example.org.
Once your order has been dispatched you will receive a Shipping Confirmation email with a tracking number (if you chose shipment with tracking number).
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout - with our without tracking code.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
The cost of delivery depends on each product weight and final location. If our customers don´t reach the mininum order value to seize our "Free Shipping" value, we made sure you pay only what you're purchasing. By this we mean, without any flat rate delivery costs, which is only convenient to us, the merchants. So the more you buy, the heavier your order will be, hence, the more you'll pay for shipping (unless you reach the minimum order value for Free Shipping). It definitely gave us more work to prepare all rates for all the regions around the Planet but we think it's more fair this way.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. If you can, read more here about your refund options.
natural, animals tests, local production and shipping central. waste ans resource usage. finally, carbon offset and donations for those in need.
No, we don't. It took us months of thorough investigation to conclude we wanted to represent the brands we show you in this website. Not only none of the products were tested on animals but they are 100% natural, without any synthetic chemicals.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
If you want to customize sets for your company, get in touch with us at email@example.com and we'll make it happen.
We assembled a wide range of payment methods so that our EU customers pay in which way they feel more confortable. From credit card to bank transfer, PayPal, Stripe iDEAL, SOFORT Banking, Giropay Klarna, MB Way, Multibanco, among others.
At Yourganic we believe it’s possible to live comfortably without sacrificing your health, your time, and our planet (fauna, flora and resources).
So, we put together an ecosystem of brands with the mission of making the world a better place for future generations, not compromising our current needs. We bring you access to sustainable products and resources, chosen by us after an extensive due diligence process, maximixing your benefit while reducing their impact on our planet’s.
The most sustainable thing out there is what you already have. We will not encourage you to buy stuff you don’t need.We prefer to help you on your transition by providing consumables only, the ones that end up in landfills or not recycled. So, only once you’ve finished your current shampoo bottle, without product waste (only the plastic package you had before), you’re ready to change to soap bars.
#chooseyourganic is basically a way we can spread our message with our community's help. By using it on your social media content, you are helping us reaching more people and spreading the word on the importance of conscious consumption. Our daily purchases matter and have impact, globally. It's up to all of us to choose wisely and engage with our network to do the same, spreading conscious consumption habits, which won't harm our bodies, animals and our planet.